ArcSuite for Mid-Market

One Stop Shop for all the digital transformation needs across various aspects of your business without burning a hole in the budget.

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ArcSSO:

Description

  • Eliminate the identity management pains to a very large extent with ArchSSO application. This specialized Single Sign-On Application enable users to access all their essential apps through a single set of credentials.
    Know more.

Features

  • Cloud Based
  • Multiple Apps Support
  • Mobile-Friendly
  • Deep Active Directory (AD) Integration
  • Pay-As-You-Go Pricing
  • DIY, Self-Service Single Sign-On
  • Reports & Analytics

Benefits

  • Increases Productivity
  • Reduces Risk by minimizing bad password habits
  • Reduce Help Desk Costs
  • Accelerate user adoption of company-promoted Apps.

ArcVault:

Description

  • Protect, store, share and manage all your passwords from anywhere, anytime using ArcVault, the ultimate password manager. Your passwords are encrypted with the strongest encryption standard. Now, you can say goodbye to unsafe practice of replicating passwords or creating weak passwords. Know more.

Features

  • Centralize Passwords
  • Smart integration with cloud apps
  • Advanced Encryption Standards
  • Strong Password Generator
  • Password analyzer with weak password notification
  • Self-signed certificate generator
  • Autofill web forms
  • All browsers web extension
  • Import passwords from multiple applications
  • Access Control Settings
  • Dynamic Secrets
  • Customized privilege grants
  • Store Banking credentials

Benefits

  • Say Goodbye to memorizing passwords
  • Boost your cyber security
  • Generate stronger passwords
  • One-click access to apps
  • Grant the access without sharing the passwords
  • Secured Credit Cards / Banking credentials

ArcMail:

Description

  • ArcMail is a personalized Artificial Intelligence Platform to streamline e-mail communication. ArcMail identifies important messages, hides distractions, has Do Not Disturb, banishes annoying senders, reminds you to follow-up and moreover provides an integrated Dashboard to improve efficiency and manage mails based on priority, sender, subject and content.
    Know more.

Features

  • Personalized unique AI model for every user
  • Simple API
  • Engaging interface with Visual, Voice and hybrid experience
  • Automatic record creation based on inbound mail
  • Automatic reply with links to solutions suggested
  • Email based comments, suggestions and notifications
  • Integrated with Ticket System

Benefits

  • Declutter and Sort your mailbox
  • Unsubscribe unwanted emails with 1-click
  • One of its kind integrated suggestive dashboard
  • Improved efficiency through prioritization
  • Artificial Intelligence integration for continuous improvement

ArcChat:

Description

  • This ultimate tool takes the ‘Chat’ experience to the all-new level with Artificial Intelligence and Machine Learning integration. Implementing ArcChat improves the efficiency by 30% and decreases the cost by 75%. Know more.

Features

  • Intelligent interactions with CTA
  • LiveChat & ChatBot integration
  • Rich Messages
  • Third Party Integrations
  • Conversation archives
  • Custom user lists creation
  • Live testing
  • Customized reports & analysis
  • Robust API
  • Ticketing System Integration
  • Integrated & custom dashboard

Benefits

  • 24x7 support
  • Instant response
  • Enhanced user experience
  • Increased customer engagement
  • Monitor data & gain insights
  • Reach Global markets
  • Automation & Low maintenance cost
  • Time Saving

ArcMeeting:

Description

  • This AI powered office assistant application transcribes and highlights your meetings so you never miss a detail. This AI powered tool is the simplest yet efficient way for professionals to automatically transcribe, summarize, organize, and recall the meeting notes, action items and data. Nail The Details! Know more.

Features

  • 1-Click team sharing of notes
  • Need based data storage
  • Cloud based – All meetings in one space
  • Audio recording & transcripts
  • Video recording when available
  • Speaker insights to who said what
  • Integration with Work Flow Tool
  • Integrated dashboards
  • Reports & Analytics to boost efficiency

Benefits

  • More focused meetings
  • Better conversational recall
  • No more missed details
  • Increased follow-up efficiency
  • Better in-meetings engagement
  • 90% accurate follow-up

ArcHelp:

Description

  • ArcHelp is a Helpdesk software application for all your support needs resulting in a robust support mechanism. This intelligent ticketing application helps in saving time with automations, provide smart self-service options and build custom reports. Know more.

Features

  • Omni-channel ticketing system
  • Integrated ticketing dashboard for data analysis and reporting
  • Keyword based contextual support
  • Email, phone, chat & social media integration
  • Chatbot integration
  • Intuitive ticket views
  • Automatic answer suggestions
  • Agent collision alerts
  • Ticket comments & tags
  • Collaboration across teams

Benefits

  • Deliver seamless Omni channel support
  • Better response rate
  • Increased customer delight
  • Employee satisfaction
  • AI backed data crunching
  • Benefits small-sized to large companies

ArcWFM:

Description

  • Upgrade from the traditional work flows using ArcWFM, the intelligent work flow management software application. Implementing AI work flow automation tools enables improved efficiency with ever-changing regulatory and compliance requirements. Know more.

Features

  • Custom hierarchy module
  • Share & streamline document flow
  • Categorized information flow
  • Drag and Drop features
  • 1-Click assign, schedule and approve tasks
  • Custom dashboards for teams
  • Custom reports and analytics for various departments

Benefits

  • Improved compliance and regulatory workflows.
  • Constant watchful eye on systems and data
  • Keeping data clean, verified and complete
  • Moving from rigid automation to intelligent autonomous process
  • All workflows – one tool

ArcAnalytics:

Description

  • ArcAnalytics takes the guesswork out of your analysis and provides the widest range of cost-effective analytics that run on cloud. It provides the right solution at the right time integrating data storage, data analysis and reporting needs. After all, what gets measured gets managed.Know more.

Features

  • Interactive and Predictive Analytics
  • Intuitive interface & reporting
  • Data blending ability
  • Scalable analytics
  • Big Data Processing
  • Data Warehousing
  • Real-Time & Operational Analytics
  • Custom Dashboards & Visualizations
  • Ready to consume insights
  • Integration Support

Benefits

  • Proactivity & anticipating needs
  • Better decision making
  • Mitigating Risks, and Counter measures
  • Delivering Relevant Outcome
  • Personalized Service
  • Optimized & Improved customer experience
  • Improved performance
  • Quality & Consistency
  • Effective revenue & potential client value

ArcBills:

Description

  • Simplify your bill payment and reconciliation processes in the most efficient and quickest possible way using ArcBills. Now, you can pay bills from anywhere, anytime, and receive payments from clients by sending automated invoices. And, your books in accounting software is updated real-time with the seamless integration. Know more.

Features

  • Cash forecasting
  • Online document management
  • Recurring Direct Deposit
  • Automatic Reminders
  • Automated Invoicing
  • Payment Reminders & overdue notices
  • Speedy, Direct Payments
  • Accounting software integration
  • Easy to use interface
  • Holistic & Custom Dashboards

Benefits

  • Enter invoices quickly and easily
  • Pay from anywhere, anytime
  • Pick your payment method
  • Control Cash flow
  • Maintain impeccable records
  • Choose the mode of payment

ArcDrop:

Description

  • ArcDrop is a cloud based storage space for small to mid-market businesses that require frequent file storage, sharing and collaboration. This easy-to-use, low-cost application provides highest level of security available in the market. Loaded with umpteen number of features ArcDrop enables user friendly cloud storage solutions. Know more.

Features

  • 256-bit encrypted security
  • Set bandwidth as per the requirement
  • Offline access
  • Access from any device
  • Automatic backup
  • Auto-Organized files for better retrieval
  • Large file sharing and storage
  • Add comments to the files
  • View any file without installing external software
  • Selective sync for space storage
  • File request via ArcDrop
  • Office 365 integration
  • Admin console and audit log
  • Granular sharing permissions
  • User and company-managed groups
  • Remote device wipe
  • User friendly interface

Benefits

  • Convenient file access
  • Expand bandwidth as per the requirement
  • Best in class security for the files stored
  • Easy file sharing
  • Easy retrieval of data
  • Edit files on the go

ArcCRM:

Description

  • ArcCRM is an easy-to-use, automated and intelligent CRM which focuses on increased customer relationship & satisfaction, and improved operational efficiency covering various aspects like Lead Generation, Sales, and Marketing. ArcCRM provides a sturdy CRM platform with all necessary integrations required to improve the sales. Know more.

Features

  • Contact management
  • Sales Team & Customer opportunity management
  • Lead Scoring & Nurturing
  • Intelligent Reporting
  • Customized / Integrated Dashboard
  • Sales Analytics
  • Mobile CRM
  • Sales Force Automation
  • Marketing Automation Integration
  • Sales Forecasting
  • Email, Chatbot & Helpdesk integration
  • Workflow & Approvals
  • Sales / CRM data storage
  • Files Sync & Share
  • Inside Sales Console
  • Analytics Tools Integration
  • Email Marketing Integration & Analytics
  • Social Media Integration & Analytics

Benefits

  • Better Client Relationship
  • Improved ability to cross-sell
  • Increased team collaboration
  • Improved efficiency
  • Greater team satisfaction & transparency
  • Increased revenue and profitability
  • Cost Savings
  • Lower Client Attrition

ArcMyApp:

Description

  • ArcMyApp is a low code application platform which provides the Graphical User Interface for programming and thereby develops the code at a very fast rate & reduces the traditional programming efforts. With this platform, you don’t have to write the code line-by-line to develop an application. It will allow you to draw a flowchart and the code will get created. Application development gets faster with this method. Know more.

Features

  • Preloaded layouts & designs
  • Effective visual modeling
  • Drag & Drop interface
  • Instant mobility
  • Declarative Tools
  • Security & Scalability
  • Easy integration
  • Performance analysis and deployment
  • Cloud-native architecture
  • Real-time testing
  • Robust Helpdesk and support

Benefits

  • Improved agility for the business
  • Decreased costs
  • Higher Productivity
  • Better Customer Experience
  • Effective Risk Management & Governance
  • Higher Flexibility
  • Advanced Multi-channel capabilities
  • Reduces Shadow IT
  • Easy Maintenance

ArcProject:

Description

  • ArcProject is a Project management software that helps managers and team members to work together and complete their projects on time. It helps to manage resources and budget in the tasks & projects efficiently. Plan, collaborate and track your tasks at your ease. You can easily mitigate risk by identifying blind spots and failing aspects of a project. Know more.

Features

  • Easy Project & Resource Planning
  • In-depth insights with Gantt charts
  • Seamless collaboration between internal & external stakeholders
  • Deadline alerts & notifications
  • Issue Tracking
  • Task Automation
  • Third Party Application Integration
  • Choose between online & offline module
  • Budget allocation
  • Budget monitor
  • Document Sharing
  • Communication channel integration
  • Integrated Dashboards
  • Extensive helpdesk and support team

Benefits

  • Easy to collaborate
  • Task Automation
  • Internal & External communications
  • Efficient Budget Management
  • Monitoring
  • Improved project efficiency
  • Never miss a timeline